About Veterinary Health Care

Questions and answers reprinted with permission from the Ontario Veterinary Medical Association.

• Why should I spay or neuter my pet? Why does it cost what it does?
• Why can't veterinarians advise, diagnose and/or prescribe over the phone and save me a whole lot of time and money?
• Why is there such a wide range of prices for the same procedure(s) among veterinarians?
• How much should I anticipate spending for veterinary care for a new puppy or kitten? On an annual basis thereafter?
• Does my pet have to get a full set of vaccinations to get a rabies certificate ? What shot(s) are absolutely necessary for my dog/cat and how much do they cost?
• I've heard that there may be pet health insurance available. Is my pet eligible and what is covered?
• Should I be wary of 'bargain basement'veterinary care? If so, why?
• If my veterinarian doesn't clear up my pet's problem, can I get a refund?

There are long term health benefits to your pet when it is spayed or neutered. Ask your veterinarian to explain these. Obviously, the primary benefit is controlling the pet population and reducing the numbers of unplanned, unwanted pets.

Spay and neuter procedures are major surgery for your pet. The average spay or neuter costs less than an automobile tune-up. The procedure requires the time of a veterinarian and a surgical technician, newly-sterilized surgical instruments, general anesthesia, drapes, suture material, and hospitalization. When measured against the cost of feeding and nurturing unwanted kittens or puppies, spaying/neutering is much more cost-effective.

Not only is it unethical and illegal to prescribe for an animal that hasn't been physically examined by a veterinarian, it is also impossible to come up with an accurate diagnosis and rational plan of treatment.

A veterinarian can't make a diagnoses based on symptoms only as observed by an owner. The outward signs may be an indication of any number of internal causes with a wide variety of clinical treatments. A complete physical examination and other diagnostic tests are required to determine the cause of the symptoms and best course of treatment.

Fees are set by each individual veterinary practice and each has different expenses that are covered by the fees charged (i.e., salaries, rent, utilities). Often, the different fees do not reflect the same set of services, although there may be certain basic procedures in common.

Each veterinarian sets the fees for services based on varying criteria, such as different drugs, anesthetics, antibiotics, medical techniques and products, which may have a bearing on the cost of the services.

Most puppies and kittens need basic health examinations, checks for parasites and vaccinations. Veterinary hospitals will provide general estimates by telephone. If you check with a few hospitals, you will see that fees for similar services do not vary that much. When requesting an estimate you need to be sure exactly what you are getting for the fees charged, and whether there are additional costs for anything else.

To get a rabies certificate, only a rabies vaccination is needed. This law is in place to protect humans and animals from the spread of rabies. However, the vaccine cannot be administered without the animal * first having received a physical examination. It is in the best interest of your pet to get a routine check-up plus all the necessary vaccines as determined by your veterinarian to maintain your pet's good health. There are many infectious diseases of animals, many of them fatal to your pet. The additional cost of the vaccines which prevent these diseases is often quite minimal. Administering vaccines is a safe, easy and cost effective way to prevent disease. Many veterinarians have written material on the recommended vaccinations your pet needs, and would be happy to provide this to you.

* Except where exemptions have been granted.

Third party health insurance is available for pets. As with human health insurance, different companies offer various levels of coverage which have a wide range of deductibles and premiums. There are also certain restrictions on which conditions, injuries and procedures are covered.  

Please contact your veterinary facility which may have more information on this type of insurance.

There are minimum standards for veterinary care that are overseen by veterinary regulatory bodies. Generally, the level of fees does not relate to "quality of care" provided. However, when you notice significant differences in fees, it is logical to ask detailed questions about the course of treatment proposed. If fees seem too low compared to other estimates you have received, your expectations for care may not be met. 

Fees cover what is done for the animal including an examination, administration of tests, diagnosis, treatment and medications. Some problems can be long term or involve multiple and/or changing causes. Treatment may be ongoing.

To effect a cure is not always possible. You are paying for an honest attempt to diagnose and treat a problem. There is no implied guarantee.